The rumble in the controller is a specific frequency. A low, satisfying hum that says, ‘You did the thing.’ It feels more substantial than the flimsy paper certificate I got for ‘Exceeding Q3 Expectations,’ which mostly felt like a reminder that Q4 had already started and I was probably behind. The pixels on the screen flash gold. A chime, engineered by a team of 49 sound designers to hit the exact note of earned victory, echoes in my headphones. New boots. +9 agility. A visible, tangible upgrade.
The email announcing my promotion nine hours earlier had no chime. It had a new title, ‘Senior Associate of Strategic Implementation,’ which sounds like something an AI generates when it can’t find a real job description. There was a 2.9% raise, promptly eaten by the cost of the slightly better coffee I bought to celebrate. The feeling wasn’t gold. It was beige. The color of cubicle walls and corporate motivational posters.
The Baker’s Vanishing Progress Bar
Think about Pearl G.H. She’s a third-shift baker at an industrial bakery, a cavernous place that smells of yeast and warm sugar even when the ovens are cool. For years, her progress bar was the dough. She could feel it. The shaggy, sticky mass at the beginning, the smooth, elastic sphere after 9 minutes of expert kneading, the slow, steady rise under the heat lamps. Her reward was tangible: a perfectly formed loaf, a tray of glistening rolls. Her expertise was a physical thing, a muscle memory in her hands and wrists. She could see and taste her labor.
Tangible Craft
Dough, Loaves
Abstract Metrics
Tablet, Reports
Then came the optimization push. Her job shifted. She spent less time with the dough and more time with a tablet, inputting data into a system designed to trim 0.9% off ingredient spoilage. Her new goal was an abstract number on a manager’s weekly report. Did her work matter? The system said so. But she couldn’t feel it. The progress bar vanished. The work became a series of dissociated tasks, her hands feeling strangely empty. Her sense of mastery, once as solid as a well-baked crust, turned into a ghost.
The Lifeboat, Not the Shipwreck
“
I used to be one of those people who scoffed at mobile games. I saw them as trivial, time-wasting Skinner boxes. I wrote a whole screed once, years ago, arguing that they were the opiate of the masses, dulling our ambition. I was an idiot. I was blaming the lifeboat for the shipwreck.
“
People aren’t flocking to these games because they’ve lost their ambition; they’re flocking to them because it’s one of the few places their ambition is rewarded in a way they can understand.
From Etched Stone to Bulleted Text
It’s a funny thing, history. We think of progress as this constant forward march, but we’ve lost something crucial. A medieval stonemason’s apprentice knew exactly where they stood. They started by schlepping rocks, then learned to mix mortar, then to rough-cut blocks. After years, they might be allowed to carve a simple leaf on the side of a column. Their progress was etched in stone, literally. They could point to a wall and say, ‘My hands helped build that.’ What can the ‘Senior Associate of Strategic Implementation’ point to? A PowerPoint slide with 239 words of bulleted text that six people glanced at during a meeting while checking their phones? The comparison is laughable. The progress isn’t just invisible; it feels nonexistent.
Etched in Stone
Tangible Build
Bulleted Text
Ephemeral Glance
Pearl’s Search for Clarity
Pearl, on her 29-minute break at 3 AM, started playing a simple dice game on her phone. Yalla Ludo. It was bright and loud. There were no abstract efficiencies to calculate. You rolled, you moved, you won or you lost. When you got enough points, a little chest popped open. Treasure. It was meaningless, of course. Just pixels. But it felt more real than the spoilage report. Her little token moving around the board felt more like forward momentum than anything she did for the other seven hours of her shift. It wasn’t an escape. It’s a simulation of a world that worked the way it was supposed to.
Is it any wonder we seek out systems where the rules are clear?
The irony is that the architects of these work systems often use the language of games-‘let’s gamify our sales targets!’-while demonstrating a fundamental misunderstanding of what makes a game work. They think it’s about points and badges. It’s not. It’s about respect. A well-designed game respects the player’s time and intelligence. It provides a transparent contract: if you learn this skill, if you overcome this challenge, you will be rewarded in this specific, visible way. That contract is sacred.
Modern work has broken that contract. It asks for immense dedication, for creativity, for ‘passion,’ and in return it offers vague promises of ‘potential future opportunities.’ It demands mastery but provides no clear path to achieve it. We float in a sea of abstraction, armed with spreadsheets and jargon, while another part of our brain-the ancient part, the part that understands the satisfaction of sharpening a spear or stacking stones into a wall-is starving.
The Seeker
So when you see someone like Pearl, illuminated by the glow of her phone in the dark, don’t see an addict or an escapist. See a seeker. Someone searching for a map in a world that has deliberately hidden all the landmarks. She isn’t checking out of life. She’s checking in with a system that, for a few minutes at a time, honors her effort. That little digital token, hopping from square to square, is a stand-in for a career path. The shower of gold coins is the raise that feels real. That vibration in the phone is the handshake, the tangible proof that you did the thing, and it mattered.
